Personal Data of Over 4,500 Customers Exposed at Coupang

(Seoul=Yonhap Infomax) Su In Jeong – An incident at Coupang, South Korea's leading e-commerce platform, has resulted in the exposure of personal information belonging to more than 4,500 customers.

Coupang announced on the 20th that it had confirmed, on the 18th, unauthorized third-party access to delivery information—including names, email addresses, phone numbers, and addresses—as well as the five most recent order histories for over 4,500 customer accounts.

The company stated, "There was no access to payment information, and no evidence of external intrusion into Coupang's systems or internal networks has been found." Coupang added, "Upon detecting the activity, we immediately implemented necessary response measures and have since strengthened ongoing monitoring."

Coupang reported the incident, including the identified cause and developments to date, to the Ministry of Science and ICT, the Korea Internet & Security Agency, and the Personal Information Protection Commission, and is cooperating closely with the investigation.

The company also noted, "We have individually notified all customers affected by this incident," and emphasized, "We will continue to make every effort to protect our customers' personal information."

sijung@yna.co.kr

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